Disney Park Reservations Are Here To Stay As Disney CEO Bob Chapek Believes They Are Essential

It looks more and more likely that the much hated Disney Parks Reservation System is here to stay.

During an interview given to the Wall Street Journal today, Wednesday October 26, 2022, Disney CEO Bob Chapek has once more discussed the importance of theme park reservations for Disney's theme parks.

The Disney CEO Bob Chapek talked about the park reservation system that Disney has kept in place since reopening after the Covid pandemic.

The system is so hated that Disney is currently being sued at both Walt Disney World and Disneyland over the system, but Chapek has essentially dismissed criticisms of the system, saying that it creates a great guest experience.

Chapek offers up a family from Seattle as an example, saying they could be turned away at the gate during some of the busiest times of the year because of high demand during holiday periods.

Chapek says that with the Disney Park Pass reservation system, guests visiting from all over now know if they will be able to get into the park.

Chapek went on to say that the reservation system is essentially the same system that hotels and airlines used due to their fixed capacity.

Disney has set a fixed capacity of what it believes will result in a great guest experience and the park reservation system allows them to manage demand without turning guests away at the gates.

Chapek conceded that the park reservation system is “heresy” to some fans, but says it’s “not only good business practice in terms of maximizing shareholder value, but more importantly, it protects the guest experience so that when you get into the park, you can have confidence it’s not going to be overcrowded”.

So don't get your hopes up if you think the Park Pass Reservation system is going to go away soon.

You can watch the full interview here.